alistairuff

Tag: design

  • 2024/10/04

    Weird mix of drained and still wired coming to the end of this week. Work is coming to a head in many ways – teams trying to assemble properly across multiple orgs to work to a pretty tight timeline. I can’t really share much about why what/why/how sadly. So, instead you get some more generic…

  • Service design in the weeds

    Lost in the maze of decisions? I can relate. Recent work things made me reflect (as they should do) about the need for shifting gears as a service designer. Or maybe its flight levels? Or maybe its zooming in and out? In effect, there are times in work where drawing out high level visualisations of…

  • Learn fast and make things

    If you’ve not realised it by now, banging on about the value of prototyping is kind of my thing now. It could be incoherently in my weeknotes, in around 14,000 words (so far) trying to get an academic project over the line, or a blog post for work. Not every piece of work I’ve been…

  • Justifying a design research approach

    In my experience its very common for well-meaning clients, colleagues or stakeholders to feel uncertain about taking a design (or user) research approach. They might question whether the results will be statistically significant, whether the sampling is appropriate, or the results will be generalisable to a wider population. I’ve created this blog post/page as a…