Category: Prototyping
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Seven things to think about when prototyping a service
A different way to think about fidelity when you’re planning service prototypes.
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Service Design Skills
The output from a service design community of practice session where I asked attendees “When I work with a service designer, the skills I need the, to bring are”. See what they said…
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Are paper prototypes a waste of time?
Some people are quick to dismiss what they see as time consuming and low value prototypes, but I reckon they should think again.
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Towards a new way of thinking about prototyping services
Services can be tricky to prototype, and designers have largely uncritically applied current prototyping practice to how we design services. What are the opportunities to develop a service specific approach to prototyping?