Hi, I’m Alistair. I’m an experienced design and user research generalist, supporting organisations do service design and strategy better at public digital.
I mostly write about user research, sustainability, service design, and prototyping. I also publish weeknotes.
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Reflecting on research (part 2)
This is a follow up from part 1 (you’re shocked, I can tell). Read that for some more context. The fact that the research has lasted over nine years (2016-2025) has been tough, but its also had some benefits. being honest it makes me cringe thinking about how many commercial design research projects (and even…
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Reflecting on research (Part 1)
If you’ve been following along with my research work at all, you’ll know its been going a while. The final thing I needed to write up was a reflection on my experience. As someone who likes to get value out of things I write (and I actually have some time, because we’re away without the…
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Surviving meetings as a designer (or similar)
It can be tempting to wish that meetings weren’t a thing, or at least that all of them were expertly facilitated by someone who has put the time into preparation and the has the skills. Sadly this isn’t the case. You’re going to have to work out how to cope in meetings, and many of…
Learning fast and making things
My background is in making things, artifacts that bring ideas to life. I’m experimenting with doing that more for my own research and work too. See some examples below, with more in the shop.
alistairuff 